As Sunshine Coast Council embraces the eco-friendly future of urban transportation, Neuron Mobility’s e-transport trial has hit a bump in the road.
Launched on 7 June 2023, the 18-month initiative is designed to offer locals and visitors an alternative, green way to get around Maroochydore and Mooloolaba.

However, emerging safety concerns and the need for clearer signage at designated stations are now prompting a re-evaluation of the trial’s operational strategies.

Neuron Mobility, an experienced e-mobility share program provider, has rolled out half of its planned 400 e-scooters and 75 e-bikes. These vehicles can be hired from various locations throughout the two towns, with the entire fleet expected to be operational by 30 June. Yet, despite its promising start, the initiative has faced criticism due to safety issues and inadequate signage at designated parking stations.

Safety is a paramount concern for both the Council and Neuron Mobility, but the placement of e-scooters on footpaths has proven problematic.

A number of incidents involving individuals tripping over stationary scooters in Mooloolaba have highlighted the need for more effective safety measures and clearer signage at designated parking stations. The Council, responsible for public safety, needs to acknowledge these concerns and its commitment to addressing them promptly.

While Neuron Mobility’s proposal was selected for its commitment to safety and community engagement, these recent incidents underscore the importance of these commitments. As part of its safety initiatives, Neuron Mobility has already held ScootSafe events and launched an online education platform, ScootSafe Academy, to educate riders on safe e-scooter and e-bike usage. However, more is required to prevent accidents involving pedestrians and stationary scooters.

The local community members are now urging the implementation of clearer, more visible signage at the designated stations. This measure would aim at preventing future accidents and ensuring the trial’s success. With the trial set to conclude on 30 September 2024, the Council and Neuron Mobility have ample time to adjust their strategies, address the community’s concerns, and prove that e-transport can be a safe, convenient, and environmentally friendly alternative in the Sunshine Coast region.